Essential Tips for Secure Customers Data of your E-Commerce Website

If you own an e-commerce store, you might already know how essential it is to secure your customer’s data.

If you take a look at the stats, the figures of data breaches occurring are alarming.

On average, it is estimated that 30,000 new websites are hacked daily, and they are usually genuine small business websites.

And the attacks are only becoming more severe and sophisticated.

However, there are many measures that you can take to secure your site like choosing a secure platform, choosing a trusted e-commerce hosting provider, installing SSL certificates such as the Wildcard SSL in case of subdomains, and many more.

Let’s dig in deeper into some of the essential tips so that you can provide a secure environment for your customers and improve user experience. 

  • Choose Secure E-Commerce Platform 

When you choose an e-commerce platform, ensure that it supports HTTPS and is equipped with PCI-DSS compliant payment solutions as it is a standard for secure payment processors. Cloud-based security platforms, mainly those with intelligence built into them, are great for businesses.

  • Choose Trusted E-Commerce Hosting Provider 

The cheapest plan doesn’t mean the best plan when it comes to a hosting provider. Consider factors including security, SEO, speed, and the traffic-handling capacity of the host.

Check whether the host offers up-to-date server software, distributed denial of service attack protection, automatic backups, daily malware scans, email protection, spam protection, and so on.

Note that some web hosts will charge an additional fee for offering the security features.

  • Clearly describe data handling policy 

Stats reveal 68% of both US and UK consumers don’t trust how businesses use their data. And brands that are open about how they use data to target ads can improve engagement levels by up to 40%.

To gain your customer’s trust, you should be upfront about your data handling policy. Also, let them know the different security protocols you use on the website for their protection. 

  • Install SSL certificates 

Installing an SSL certificate is one of the best ways to secure your site from a data breach. In case of unlimited subdomains’ protection, you can get a Wildcard SSL and save both your money and time as it can secure a single domain and unlimited sub-domains on a single certificate. 

  • Think before you collect 

It is tempting to gather all kinds of data from your customers such as email id, address, contact number or credit card number, and store it. However, you are responsible for securing all the information.

Collect data only that is essential and store them securely. 

  • Don’t Store Sensitive User Data 

This point overlaps with the last point, but it is crucial that you don’t store any sensitive user data. 

It could be unnecessary information such as personal identification information, credit card details, and other paying information. Remove them as they may entice hackers.

  • Encrypt user data 

You can encrypt user data and offer security to your users by installing an SSL. For instance, a Cheap Wildcard SSL certificate can encrypt the information transferred between a web server and a web user, leaving no room for a third party to obtain any personal information by securing same level of subdomains of a main domain.

Moreover, you can get a padlock, a green address bar, and a trust seal. And the user’s browser will display an HTTPS prefix, thus increasing their trust in your business.

  • Install Security Plugins 

There are several plugins available to log out the bad guys. However, not all are guaranteed to be secure. It is best to use plugins available from the website of the actual CMS.

If you use the best WordPress security plugins, they can deliver active security monitoring, file scanning, malware scanning, blacklist monitoring, firewalls, brute force attack protection, and more.

  • Be PCI DSS compliant 

It is mandatory that every e-commerce website should be PCI DSS compliant. It is a security standard adopted by almost all the credit card companies worldwide for the safety of the users.

  1. Update security software 

Hackers are always looking for entry points in the security software to take advantage. Update your software like firewalls or antivirus so that they are not vulnerable to security threats. 

The Equifax breach that led to the exposure of sensitive data for around 143 million US consumers was a result of using out-of-date software. 

  • Ask customers to use strong passwords 

Passwords that are easy to recall are not the strongest and are vulnerable to getting hacked. As per the UK’s National Cyber Security Centre report, over 23 million people who used the password 123456 were breached. Encourage your customers to use strong passwords.

  • Run site vulnerability tests 

Set up an automated process with the help of scanning software to run site vulnerability tests lest you fall victim to hackers.

The right tools will scan your network and site to identify risks and let you know which issues need to be addressed and how you should fix them.

  • Handover credit card information to third-party providers 

If it is necessary to save your user’s credit card information, you can hand them over to a third-party processor. Third-party processors, including PayPal, Stripe, or Authorize.Net, can securely handle the user’s private data. 

  • Regularly Website Monitor & Backup

Apart from the website monitoring tools offered by your hosting service, you can also use a third-party website monitoring tools to optimize your website and secure it. We can add Time Tracker Software for More Security.

Also, don’t forget to remotely backup your site, just in case you get hacked. When you store your customer data, content, and other important files remotely, they can be restored quickly, and your business will not come to a standstill.

Wrapping Up

Following these essential tips can help secure your customer’s data of your e-commerce website. With the number of internet users growing worldwide, the number of hackers is also increasingly on the rise. 

Moreover, your customers won’t trust you if you don’t show that you care for their security. Show that you care for your customers by taking positive security measures such as using a secure e-commerce platform, installing a Wildcard SSL, being PCI DSS compliant, handing over credit card information to third-party providers.

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